Using email to make suggestions isolates information. You can only see the conversations you’ve been included on and every email is weighted alike. In your email inbox, seeing all the conversations about something requires sifting through many different email chains.
Organization
Using email allows for suggestions to quickly become lost among the rest of the communication and does not organize suggestions in an effective manner.
Collaboration
Email does not enable collaboration among the whole organization in any way. When suggestions are shared only with the decision-makers responsible for overseeing the suggestion, other employees cannot share what they think is most important or collaborate on the suggestion.
Data-Driven
Email in no way is data driven. Using email does not allow for data analysis pertaining to employee suggestions.
Additional Features Like Anonymity
Using email to field suggestions lacks additional features that enhance the process of making an employee suggestion and only allows for suggestions to be sent to desired recipients.
DirectSuggest Shifts Culture, Enhancing Employee Engagement & Innovation
Fielding suggestions through email likely negatively impacts the organization. Suggestions are made but hard to stay on top of, along with easily getting lost. Suggestions are also rarely effectively shared with those in positions to implement them. Both result in employees feeling as if they aren’t listened to or trusted, which decreases employee engagement, retention, and satisfaction.
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